• | Only orders from the Online Shop will be accepted and prepared, no orders from other sources. |
• | Orders from any country are welcome. (No cacti delivery to PR China). |
• | Orders from Non-EU countries are provided by a phyto without exceptions. Charging fee is currently €50.00 for each order. |
• | Order data which are necessary for printing the invoice are stored, but without access of third persons. |
• | Delivery to outside of the European Union (EU) goes at your risk. All parcels will be sent with registered airmail. For lost parcels (deliveries outside EU) no replacements will be done. |
• | The plants were delivered without pots and substrate! |
• | The normal delivery time is three weeks after ordering, but in spring it could take longer and for Non-EU orders, because of phyto too! Please note! |
• | Claims within 8 days after receipt of delivery. |
• | No substitutes (other numbers) will be delivered automatically, except for other price categories of the same number, if the ordered one is sold out. Please indicate, if you want substitutes (if available), and if they should be only the same species or also the same locality! |
• | The plants will not be send before payment is done. If the plants are not paid within 10 days the order will be cancelled, individual agreements are possible. |
We only ship plants which are listed in the online shop. Please do not ask for other plants not listed.
We are open only after telephonically appointment. Visiting of coaches, please make
appointment in advance.